Care Operations

Own the entire member lifecycle

From the first enrollment form to a documented disenrollment, Newbula tracks every member movement with full audit trails, broker attribution, and monthly reporting your leadership can trust.

Enrollment, handled end to end

Every enrollment type your organization processes, in one managed workflow.

New enrollments

Capture new members with complete demographics and coverage details, ready for the rest of the platform on day one.

PCP changes

Track primary-care-provider changes as first-class enrollment events with their own reporting.

Transfers

Handle plan-to-plan and center-to-center transfers without losing history or attribution.

Marketer & broker assignment

Attribute every enrollment to the marketer or broker who produced it — commissions and performance stay transparent.

Enrollment worklists

Statuses and follow-ups keep pending enrollments moving instead of sitting in inboxes.

Monthly analytics

Enrollment volume by month, type, marketer, and broker — exportable for leadership and plan partners.

Disenrollment with accountability

Losing a member should never be a mystery.

Disenrollment workflow

Process disenrollments with the same rigor as enrollments — dated, attributed, and auditable.

Configurable reasons

Maintain your own disenrollment reason list so trends surface in reporting instead of free-text fields.

Retention reporting

Monthly disenrollment reports by reason show exactly where members are going and why.

How it works

A clean pipeline from prospect to member

  1. 1

    Track the prospect

    Prospects live in their own pipeline with statuses until they are ready to enroll.

  2. 2

    Enroll with attribution

    Record the enrollment type, effective date, and the marketer or broker responsible.

  3. 3

    The record activates everywhere

    The new member appears instantly in Patient Manager, calling lists, transportation, and risk analytics.

  4. 4

    Report monthly

    Enrollment and disenrollment reports roll up automatically — no spreadsheet assembly at month end.

Bring order to your member lifecycle

See how Newbula unifies patient management, outreach, and risk analytics for your organization. Get started in less than a week.

Free onboarding and training included.