Care Operations

Records and referrals without the phone tag

Build a request template once, send it to any facility by fax or email in seconds, and track every request until the documents come back — no sticky notes, no lost faxes.

Template-driven requests

Standardize the paperwork your team sends dozens of times a week.

Medical record requests

Request records from hospitals, specialists, and prior providers with professional, consistent forms.

Referral requests

Send referrals to specialists and facilities with all the patient context attached automatically.

Reusable templates

Design templates once — patient fields fill themselves from the record every time you send.

Facility directory

Requests pull fax numbers and emails from your shared facilities & providers directory.

Delivery and follow-through

Fax and email delivery

Send each request the way the facility prefers — both channels are built in, no external fax machine.

Request tracking

Every request has a status from sent to fulfilled, so nothing silently expires.

Returned documents

Incoming faxes land in the Communications inbox and attach straight to the patient record.

Print when needed

Need paper? Any request prints cleanly for mail or hand delivery.

How it works

From request to returned records

  1. 1

    Pick the template and patient

    Choose a request template; patient demographics fill in automatically.

  2. 2

    Send by fax or email

    Delivery goes out through the platform and is logged on the patient timeline.

  3. 3

    Track until fulfilled

    Open requests stay visible with statuses; returned documents attach to the patient record.

Stop chasing records by phone

See how Newbula unifies patient management, outreach, and risk analytics for your organization. Get started in less than a week.

Free onboarding and training included.